Thank you for all your support during these difficult times. Currently we are operating as normal and orders are being dispatched within 1-2 working days. Please note, Royal Mail have advised customers that there may be delays for orders both within the UK, and overseas due to on-going restrictions and extra screening into some countries.

Our delivery times are currently:

UK – Usually between 1-3 working days, however, in areas with lots of restrictions, we have seen orders taking up to two weeks to arrive.

OVERSEAS - Usually within 2-3 weeks, however due to a higher number of parcels being sent at the moment, we are seeing that it’s taking 2-3 weeks just to get through the international processing centre due to cancelled flights and extra checks, orders can be taking 3-6 weeks to arrive.

Overseas Balmonds Stockists:

USA - https://www.balmonds.com

China - https://balmonds.cn

Hong Kong - https://www.lollipopgarden.com.hk/?q=balmonds&cat=all

South Korea – http://balmonds.co.kr

Netherlands - https://www.shizo.nl/search/balmonds/

Malta - https://www.theclothnappycompany.com/collections/balmonds

Postal services have been suspended in the following countries therefore, we are unable to dispatch orders delivering to:

Bolivia, Haiti, Liberia, Mauritius, Nicaragua, Paraguay, Sierra Leone, Ukraine, Venezuela

Please note, this information is changing regularly, for the latest updates on delays/suspensions on international orders click here:

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin