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If you would like further information about our products or have general enquiries about the company, you can ring our Customer Support department on the following number between the hours of 9am to 4pm, Monday to Friday, except UK public holidays:

Customer Support: 01273 623 123

Other useful ways to contact us:

Media Enquiries: press@balmonds.com

Blogger or media creator: Balmonds Ambassador Programme

Trade: Trade enquiries

Before and after pictures:

If you have been using any of our products and have charted your journey with before and after pictures, please do let us know! Send your photos and stories to press@balmonds.com.

Refunds and returns: 

If you're enquiring about refunds and returns, please check the terms & conditions for our 60 day money back guarantee first, then email customersupport@balmonds.com.

We are a manufacturer of natural skincare and hair products based in Brighton, United Kingdom. We are listed in Companies House as Balmonds Skincare Ltd and our Company Number is 11181014. Our registered office is Unit 7 Westergate Business Centre, Westergate Road, Brighton, BN2 4QN. VAT Number is GB 289 1301 91.

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If you are contacting us regarding an order, please provide us with the order number, name and email address used when placing the order.

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