1. Delivery to UK
2. Delivery to Europe
3. Delivery to Australia
4. Delivery to USA
5. Delivery to the rest of the world

UK DELIVERY

We offer free standard delivery in mainland UK for all orders over £25. For orders under £25 we charge £3.50 for standard shipping in mainland UK.

Weekday Orders

Orders received before midday on a working weekday (Monday to Friday except for bank holidays) will normally be dispatched via Royal Mail First Class post within 24 hours. Expect your order to arrive within 1-3 days of shipping but please allow up to 10 working days to receive your order. If the order is received before midday, your package may arrive the very next day.

Weekend Orders

Orders received over the weekend will be dispatched on the following Monday (except for when this falls on a bank holiday).

Other Delivery Options

All orders over the value of £50 will automatically be sent via a signed-for postal service free of charge.

You can also choose our UK Tracked delivery option which is sent using Royal Mail Tracked 24 service for a standard price of £4.50 per order. Orders should arrive within 1-2 working days but please allow up to 3 working days to receive your order. 

Please note that this service will require a signature on delivery. If there is nobody available at your address to provide a signature, you’ll receive a notification from your postman to let you know to re-arrange delivery or to collect your parcel from the sorting office. 

Important Note

Please ensure that you have entered your address correctly; we will send out a confirmation email with the address on it so do check that it is correct and let us know if there are any errors.

If an address has been entered incorrectly by the customer and an order is returned to us, replacements (if requested) will be sent at the cost of the customer.

DELIVERY TO EUROPE

When making international orders, please note you are responsible for paying any import taxes and duties based on the laws of the country into which the products are being delivered.

EU deliveries will be sent using a Royal Mail European Tracked Shipping service for orders under 2kg, orders over 2kg will be sent with an International Courier service. Goods will usually be delivered in 10-14 working days but please allow up to 28 days to receive your order.

Please ensure that you have entered your address correctly; we will send out a confirmation email with the address on it so do check that it is correct and let us know if there are any errors.

If an address has been entered incorrectly by the customer and an order is returned to us, replacements (if requested) will be sent at the cost of the customer.

DELIVERY TO AUSTRALIA

For faster and cheaper delivery in Australia, order directly from our Australian website au.balmonds.com

DELIVERY TO USA

US CUSTOMERS PLEASE NOTE

For faster and cheaper delivery to the USA you can now order directly from our US website www.balmonds.com

For deliveries of orders made on this website to the USA goods will be sent using a Royal Mail Rest Of World Tracked Shipping service for orders under 2kg, orders over 2kg will be sent with an International Courier service. Goods will usually be delivered in 3-4 weeks but please allow up to 6 weeks to receive your order.

Please ensure that you have entered your address correctly, particularly for overseas addresses; we will send out a confirmation email with the address on it so do check that it is correct.

If an address has been entered incorrectly by the customer and an order is returned to us, replacements (if requested) will be sent at the cost of the customer.

DELIVERY TO THE REST OF THE WORLD

For deliveries to countries outside of the EU goods will be sent using a Royal Mail Rest Of World Tracked Shipping service for orders under 2kg, orders over 2kg will be sent with an International Courier service. Goods will usually be delivered in 3-4 weeks but please allow up to 6 weeks to receive your order. We are expecting to see delays to international orders due to Brexit.

Please ensure that you have entered your address correctly, particularly for overseas addresses; we will send out a confirmation email with the address on it so do check that it is correct.

If an address has been entered incorrectly by the customer and an order is returned to us, replacements (if requested) will be sent at the cost of the customer.

Import Taxes & Duties

When making international orders you are responsible for paying any import taxes and duties based on the laws of the country into which the products are being delivered.